Pinterest needed a structured and scalable LMS experience that could support multiple departments, weekly webinars, and a growing catalog of eLearning content. Course uploads, learning paths, notifications, and digital assets required consistent organization and visual cohesion to ensure a seamless learner experience.

As usage expanded, there was also a need for clearer processes, improved engagement, and better alignment between course structure, communications, and overall platform design.

I took ownership of LMS administration and learning experience design, managing course uploads, SCORM deployments, learning path creation, and assessment design. I organized training modules for clarity and usability, ensuring content was structured in a way that felt intuitive for learners across departments.

To drive engagement, I developed HTML-based email notifications and reminders, designed custom thumbnail graphics, and updated weekly webinar content to maintain relevance and visibility. I also collaborated cross-functionally to standardize layouts and workflows within the LMS and co-created a comprehensive internal guide to support teams navigating the system’s custom design and structure.

• Improved consistency and usability across the LMS

• Increased learner engagement through structured learning paths and targeted email communications

• Streamlined course deployment and weekly webinar updates

• Built internal guides to help teams manage the LMS effectively

• Strengthened alignment between visual design, course structure, and learner experience